Contractual Agreements
PRO104 INC. • Indianapolis, IN • Effective August 2026
As we try to follow the declaration of those things which were preached and practiced by the Apostles, it is our duty and responsibility to perpetuate and exalt the Apostles’ Doctrine and Standard of Holiness.
It is imperative that we “earnestly contend for the faith which was once delivered unto the saints.” This is in the instruction given to us by the great servant of our Lord, Jude (Jude 1:3). This we intend to do, both in word and deed.
We have adopted these rules, regulations, and by-laws for the governing and guiding of our business. We humbly comply with what the Apostles left on record to instruct and govern the services we provide. This is done so that we may not be led away into error or fall from their steadfastness but instead grow in grace and in the knowledge of our Lord and Savior, Jesus Christ, who is God Almighty.
We must observe and do all that was commanded to us by the Lord Jesus through the Apostles. God has required of us ONE WAY. If at any time the services you request of us, falls outside of the written scriptural boundaries, we will no longer provide services and you will be given two weeks to find a replacement before services will be terminated.
Refund Policy
We strive to deliver outstanding website creation services and ensure your satisfaction at every stage of the process. Please review our refund policy below:
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Before Work Begins: If you request a refund before any work has started or before initial requirements have been collected, we will issue a full refund.
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During Project Development: If the project has already begun, refunds will be considered on a case-by-case basis, with the amount determined by the work completed up to that point. A partial refund may be issued, reflecting the value of the remaining work.
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After Project Completion: Once your website has been fully delivered and deployed, refunds are not available. However, we offer ongoing support to address any issues or concerns you may have.
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Customer Satisfaction Guarantee: If you are not satisfied with the final product, please notify us within 7 days of delivery. We will review your concerns and, if appropriate, make necessary revisions at no additional cost. Refunds are not guaranteed at this stage but we are committed to resolving any issues to your satisfaction.
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Exceptions: Refunds will not be granted if the project is delayed due to incomplete or late information from the client. Additionally, hosting and ongoing service fees are non-refundable once used.
Payment with American Silver Eagles
By choosing to make payment with American Silver Eagles (ASE) for transactions with Pro104 INC, the purchaser acknowledges and agrees to the following terms and conditions:
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Reputable Coin Dealer Responsibility: It is the sole responsibility of the purchaser to ensure that the American Silver Eagles used for payment are obtained from a reputable and authorized coin dealer. Pro104 INC does not endorse or recommend specific coin dealers but advises purchasers to exercise due diligence in selecting a reliable source for their American Silver Eagles.
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Risk of Imitation Coins: Pro104 INC shall not be held responsible for any financial loss incurred due to the purchase of imitation or counterfeit American Silver Eagles. The purchaser acknowledges the inherent risks associated with using physical coins for transactions and agrees to verify the authenticity of the coins before completing the payment.
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Verification and Inquiry: Prior to finalizing a transaction using American Silver Eagles, the purchaser is encouraged to ask any necessary questions and seek clarification regarding the authenticity of the coins. Pro104 INC is not liable for any misunderstandings or issues arising from the failure to inquire about the payment method.
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Disclaimer of Liability: Pro104 INC disclaims any liability for financial losses, damages, or disputes arising from the use of American Silver Eagles as a payment method. The purchaser assumes full responsibility for the verification of coin authenticity and the selection of a reputable coin dealer.
By proceeding with payment using American Silver Eagles, the purchaser affirms their understanding and acceptance of these terms. It is recommended to seek professional advice or consult with a knowledgeable coin expert if there are uncertainties about the authenticity of the coins or the selection of a reputable coin dealer.
Cancellation Policy
All Services offered by Pro104 are pre-paid or are on a pre-paid subscription basis which is non-refundable. In order to protect clients from unintentional service interruption, cancellation requests must be made through the Pro104 platform, you may click the billing tab and then in the subscriptions section, you will have the option to cancel a subscription. You may request more information in regards to canceling services with Pro104 by providing an email to hosting@Pro104.com. We will contact you to confirm any such request. The notice must be received by Pro104 prior to your payment processing for your next bill date. You may be obligated to pay additional fees related to the cancellation. Cancellation requests made after either the initial purchase charge or the monthly recurring subscription charge will only stop all the following monthly recurring subscription fees from being charged. Pro104 does not refund partial monthly payments. Upon finalization of a cancellation request regarding a service/subscription: No future payments will be processed, all work will cease to continue, all data corresponding to the service will be discarded, and access to the platform for that subscription will not be available for your client.
We work to resolve any disagreements with our clients mutually. In the event a charge-back is initiated with our merchant, we will assess your account with a $70.00 fee, per charge-back, regardless of the outcome. In addition, any outstanding balances accumulated as a result of the charge-back(s) will have to be paid before we reactivate the subscription, render any service, or share any files. Following a charge-back that was not resolved, the client will be banned from using the Pro104 platform and all related Pro104 services.
In the event a dispute is initiated, we will assess your account with a $70.00 fee, per dispute, regardless of the outcome. Any disputes related in any way to the service/subscription may lead to legal proceedings. You agree to submit to the jurisdiction regarding any legal proceedings which will be governed in the State of Indiana. You agree not to initiate any legal proceeding against Pro104 in any other state. Following a dispute, the client will be banned from using the Pro104 platform and all related Pro104 services.
Paused Service(s)
In the event a request is submitted to pause a subscription, the notice must be received at least seven days prior to your next bill date. Upon approval of the Pause request, all work will be ceased, any upcoming payments will be paused for up to 30 days, and all data related to the service will remain in our system for the time period mentioned. Once the 30 days have passed and Pro104 has not yet received a notice to continue the service, with or without notice to the agency, Pro104 will treat the situation as a cancellation. Any work related to the service will be stopped immediately. Any data related to the service in question will be discarded. Any unpaid balances will be due immediately. In the event a request is received by Pro104 to Pause a subscription after the pre-paid payment has been processed, no refund or credit will be assessed.
Facebook/Instagram Ad Campaigns
Pausing an entire campaign, pausing ads, or shutting down a campaign for a brief period does not account for the payments related to your subscription fees to Pro104 to be paused. If the credit card on file in the Facebook/Instagram platform used to pay for the ad spend is declined and as a result, the ads are not running, this also does not account for the payments related to your subscription fees to Pro104 to be paused. Pro104 will collect subscription fees for the Facebook/Instagram Ads service regardless of the status of the ads/campaign as software fees and labor costs are incurred by Pro104 for such campaigns. To pause/stop the subscription fees related to a campaign from Pro104, you must contact Pro104 at least seven days prior to your next bill date as mentioned above. If payment has not been processed due to any reason for an active campaign, Pro104 has the right to shut down/dismantle your campaign and discard any related data immediately.
Google/Bing Ad Campaigns
Pausing an entire campaign, pausing ads, or shutting down a campaign for a brief period does not account for the payments related to your subscription fees to Pro104 to be paused. If the credit card on file in the Google/Bing platform used to pay for the ad spend is declined and as a result, the ads are not running, this also does not account for the payments related to your subscription fees to Pro104 to be paused. Pro104 will collect subscription fees for the Google/Bing Ads service regardless of the status of the ads/campaign as software fees and labor costs are incurred by Pro104 for such campaigns. To pause/stop the subscription fees related to a campaign from Pro104, you must contact Pro104 at least seven days prior to your next bill date as mentioned above. If payment has not been processed due to any reason for an active campaign, Pro104 has the right to shut down/dismantle your campaign and discard any related data immediately.
Upon a request to pause any active subscription that is for the Listings Manager service or that includes the Listings Manager service, Pro104 must inactivate the service and all related data. The Listing profiles included in the service will be unpublished and the profiles will not be viewable on the internet. The Listing profiles will be stored on a Pro104 server including all related data to the Listings Manager service for up to 30 days. To prevent the Listing profiles and related data from being discarded, be sure to contact Pro104 to lift the pause before the 30-day grace period is over. Once the pause is lifted, Pro104 will reactivate the service and all related data to the service and republish the profiles to be viewable on the internet.
Bill dates are when your initial payment is processed, the same date will be used moving forward on a month-to-month basis. Pro104 integrates directly to multiple software and directly to our fulfillment centers, due to the strict scheduling to operate on a global level, bill dates can not be moved.
Declined Payments
Declined payments for an active subscription may result in service interruption. If for any reason, a payment for an active subscription is declined, you must contact Pro104 immediately to resolve the delinquent payment. Pro104 may contact you to resolve the issue, but the responsibility to resolve the issue resides with the account owner. You may update your payment information through the Pro104 platform in the billing tab. If the issue can not be resolved immediately, a grace period of up to 5 business days will be granted in which services will continue, and all corresponding data will remain in our system. During the grace period, if you do not communicate with Pro104 in regards to satisfying the balance, or if you are unreachable, Pro104 may attempt to process the payment with the credit card that was previously authorized on the account. Once the grace period is over, and no communication was made, or if you were unreachable, Pro104 will treat the subscription as a cancellation. To prevent service interruption, loss of data, and reactivation to a previously active subscription, be sure to communicate with Pro104 prior to the declined payment or directly after.
Late Payments
Any late payments received by Pro104 for an active subscription may be subject to a $40 late fee. If you are aware a payment will not process on its scheduled Bill Date, please contact Pro104 to make an arrangement to not accrue additional fees.
Emails
Users are not allowed to:
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send more than 1500 emails per day / 150 emails per hour per hosting account (each email can be sent to a maximum of 50 recipients, as each unique recipient will be counted as one message sent)
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send more than 300 emails per day / 50 emails per hour per mailbox;
If you consistently or abruptly exceed these limits, they can be lowered permanently to as low as 10 emails per day / 10 emails per hour, and/or SMTP could be disabled until the issue is fixed. If you need to send more emails per day/hour than the specified limits, you can open a support ticket so that your case can be reviewed.
Repeat violations of the limits listed above can result in IP restrictions or, in extreme cases, denial of email service.
By default, each email account is entitled to 10 GB of storage space. Keep in mind that all active email accounts under a domain must not exceed 40 GB in size. Each email account can host up to 200.000 stored messages.
Domain Transfers
All domain transfers are $250. The process will take 48 hours to complete.
